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Warranty and Claims


Our products quality is on the top of their categories and the stock and shipping ways are made to guarantee the products to be safe. Deplain bought directly form the producers brands, selected for quality and control standards. All our products are covered by warranty for every imperfection or lack pertaining to the product itself, to be pointed out by 8 days since the discovery. We shall replace the product with no further expense from you and refund the customer, in compliance with the  Italian Civil code articles 1519 quater and sexies.

Deplain, provider for the website, sells high quality level products. The producers provide a warranty that depends of the product type. Warranty starts from the day you buy the item. This service is directly provided prom the producers brands.

In which cases can I ask the return and refund of my offer?

No problem! If you are not satisfied, you can ask a refund and return it back in an easy and fast way.
Right to Cancel is governed by the current laws. Please click here to read our terms of sales.

Are products bought on Deplain covered by warranty?

Deplain and/or the partner producers will provide, according to the products bought by the costumer, the legal warranty in accordance with the conditions and terms in the articles 128 e ss. of the Consumption Code. In particular, the rights from that warranty are valid if products have been correctly used, with the right care and respecting the use and what is described in the included indications, and by showing from the customer of the delivery note with the indication of the number of the order. The expenses of the returnation of the products by using the warranty will be at Deplain and/or partner producers. 

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